FAQ
1.Manufacturer or trading company? Where is the company located?
We are a manufacturer integrating production, R&D and sales.Located in Jingxiu District, Baoding City, Hebei Province
2.How many people are there in the company? What is the turnover of your company?
There are 60 people in our company, including 15 in the sales department.
3.What parts can the company supply?
we can produce uv fluorescent pigment、thermochroic pigment、perylene pigment、nir absorbing Dye，We can also customize dyes for our customers.
4.How long have you been involved in this market?
We have been engaged in chemical industry for 10 years.
5.Where are the main markets?
Our main markets are in North America, South America, Europe and Asia Pacific.
6.How many agents or wholesalers are there overseas?
Currently, we have more than 50+ wholesalers, and we provide services to more than 500 companies.
7.Can we use the specified packing method?
Of course, you can use the packaging method you specify.
8.Do you have your warehouse?
Yes we have, our warehouse has a full 1000 square meters.
9.Can we offer quotations for the products not shown on the website?.
Because raw materials will change with the market price, the product price will change accordingly.Please consult the sales manager for a quotation.
10.Does the product itself support OEM customization?
We support OEM.
11.What's the min quantity?
The minimum order quantity of products in stock is generally 10g, and the minimum order quantity of products without stock depends on the product.
12.Can you provide a product catalog?
Contact our business manager, we will send the product catalog you need to your mailbox.
13.Are samples available free of charge?
Depending on the product, we can provide you with free samples for most products.
14.Mass production time and delivery time.
20~60 days, different products have different production cycles.
15.About the terms and conditions of payment.
When you make an offer, we will confirm the trading method, FOB, CIF CNF or other methods with you. Due to the particularity of products, we usually arrange delivery after receiving 100% payment. In mass production, we can also accept 70% advance payment, but if you have an account date requirement, we can negotiate. Most payment methods are telegraphic transfer.
16.Product after-sales service scope and service period.
We have professional quality control staff for raw materials, for pre-production samples, for bulk product shipments. We ensure bulk material is same quality with samples.2.Good quality material makes our customers happy. Our products sell well in USA, France, Germany, Canada, South America and other countries.3We will provide high-quality after-sales service for our products, so that you have no worries.
